SoundPLAN Asia's team of noise mapping experts is available to help with software enquiries, technical pre-sales questions, training requests, and partnership discussions. We cover the entire Asia and Middle East region and respond to all enquiries within one business day. Whether you are evaluating SoundPLAN for the first time or are an experienced user with a specific technical question, we are happy to help.
We provide software, training, and support across Thailand, Malaysia, Singapore, Indonesia, Vietnam, Philippines, Cambodia, Myanmar, India, Sri Lanka, Saudi Arabia (through partner Sarooma), UAE, Bahrain, Kuwait, Qatar, Oman, Jordan, and beyond. Our team responds in English and Thai; Arabic-language support is available through Sarooma for KSA clients.
We aim to respond to all enquiries within one business day (Monday–Friday, Bangkok time). For urgent technical support, WhatsApp is the fastest channel.
For quick answers to common questions, visit our FAQ page. Common topics covered include software pricing, trial access, which products are right for which project types, system requirements, and the onboarding process after purchase.
For general software information and brochures, visit our downloads page to access product datasheets, demo software, and technical documentation without contacting us directly. If you need something specific that is not listed, get in touch and we will find it for you.
SoundPLAN Asia is based in Bangkok, Thailand, and operates as the regional hub for Asia and the Middle East. We serve customers remotely across the entire region and are available for in-person meetings in Bangkok by appointment. For clients in Saudi Arabia, our partner Sarooma can arrange in-country meetings. For clients in the UAE, India, and other key markets, our team travels regularly for training workshops and client meetings.