What support is included?

All licenses include email support. Send support requests to support@soundplan.asia. Priority phone/video support is included with active Updates & Maintenance. We typically respond within 24 hours.

Online SoundPLAN Training

Q: Is training available?

Yes, we offer online and on-site training. Basic training is included with SoundPLANnoise purchases. We also provide custom training programs for teams.

SoundPLAN Asia runs online and on-site training for noise mapping and prediction, covering both environmental and occupational noise workflows. Basic training is included with SoundPLANnoise purchases.

Training options

Online courses - scheduled sessions covering the standard SoundPLAN workflow
On-site training at your offices across Asia and the Middle East
Custom programmes built around your project types and the standards you work to
Follow-up support for teams adopting SoundPLAN for the first time

Training covers building a model, importing CAD and GIS data, selecting the right calculation standard, running calculations, and producing noise maps and reports that satisfy regulators.

Ask about upcoming dates or see events and webinars. Support is available at support@soundplan.asia.